The difference between a quick profit and real craftsmanship

The Goed Gerepareerd quality mark is an independent quality label for repairers of smartphones, tablets, laptops and other consumer electronics. Not a government body, not a commercial middleman. Set up by experienced repairers, from practice, for practice.

I want to get my device repaired Where you can safely go What goes wrong at a shop nobody checks, the three questions you should ask, and where to find a vetted business. I run a repair business What the quality mark gives you The benefits, the requirements you have to meet and how admission works.

Why this quality mark is needed

The telecom sector has lacked oversight for years. Anyone can open a phone shop and offer repairs, without any form of checking. There are no legal requirements, no inspections and no body watching over quality or honesty.

In the Netherlands more than a thousand dubious repairers are at work. Most of them don't set out to shortchange consumers, but lack the expertise to carry out sound repairs. The customer then overpays for a mediocre repair, often with imitation parts that void the warranty.

We are changing that. The quality mark grew out of the need to protect customers and to make good, honest repairers visible.

Independent and practical

We are entirely independent. We do not fall under a government, a trade body or any other outside party. Our strength lies in our hands-on experience: we know where the market goes wrong and what customers expect from a good repair.

We carry out our own spot checks at affiliated members, on site and online, and keep the lines short. Only those who live up to our values may carry the quality mark.

That sounds good, but every quality mark says that about itself. There is no body that inspects quality marks, so it means nothing if we merely claim it. That is why we have written down the six questions you should ask any quality mark, with our own answer to each: what is a quality mark actually worth?

Who is the quality mark for?

For shops with a physical location that carry out their repairs in house, communicate properly with customers and have demonstrable expertise. We are not here to let everyone in. We are here to make the difference visible between a quick profit and lasting craftsmanship.

  • A physical shop location
  • Repairs are carried out in house
  • Clear communication with customers
  • Demonstrable expertise
  • A valid business registration
  • Transparent warranty terms and conditions
What you get in return

Six benefits for members

As a recognised repairer with the quality mark you stand stronger in the market. It buys you more trust with customers, plus a number of very concrete benefits.

01Premium

One free motherboard repair per month

We solve one complex or failed repair per month for you free of charge, up to a repair value of € 200,-.

02Premium

20% off all courses

Keep developing and learn the latest micro soldering techniques with a solid discount on all our courses.

03Premium

Access to the forum

Swap knowledge and experience with other professionals on our forum.

04Premium

Always remote help

Stuck on something? Our experts support you remotely on a repair.

05Premium

Legal support in disputes

In a conflict with a private customer? We help you with professional legal advice.

06Basic

More visibility and trust

With the quality mark you stand out to new customers and radiate professionalism. Your shop appears on the member map, where customers can find you.

Certified businesses

Repairers who already carry the quality mark

Shops throughout the Netherlands and Belgium that have been through the admission process and may show the quality mark to their customers.

Somcom in Assen with the quality mark certificate, outside their own shop.

Members often collect their certificate together with fellow repairers.

We do our spot checks on site, right at the bench.

For consumers

What the quality mark gives you as a customer

  • Regular quality checks at affiliated businesses
  • Your device is repaired by a recognised business
  • Clear rules of conduct that members commit to
  • Transparent warranty terms and conditions
  • A place to file your complaint if something does go wrong
  • Official points of sale for refurbished devices
Read what this means for you Unhappy with a repair Report misuse

The quality mark is valid for a year and is reassessed after that.

The last step

Apply with your business or ask your question

Want to apply for the quality mark? Fill in your details below. We will get in touch, explain how admission works and look together at whether your business meets the requirements. Still unsure, or do you have a question first? This conversation is just as free and without obligation.

This button opens your own mail program with the message already written. Send it and we will call you back within one working day. Rather call us directly? 085 - 505 5120.

Your mail program is opening with your message in it. Send it and we will call you back within one working day.

Rather just call us?

On working days the person on the phone is a repairer themselves.

085 - 505 5120 info@goedgerepareerd.nl

What happens next

We get in touch within one working day. After that comes the admission: we look at your way of working, your warranty and your communication to customers, and a mystery guest pays a visit. The procedure takes at most five weeks and costs you nothing.